Sandata DataPlus is the homecare management platform used by home health agencies across 36+ US states for Electronic Visit Verification (EVV), Medicaid billing, and caregiver scheduling. If you need to log in today, go to portal.sandata.com. Here’s everything else you need to know.
How to Log In to Sandata DataPlus
The Sandata DataPlus login portal is at portal.sandata.com. Use your agency-issued credentials. First-time users get login details from their agency administrator, not directly from Sandata.
- Go to portal.sandata.com
- Enter your username and password (provided by your agency admin)
- If prompted, complete multi-factor authentication via SMS or email
- For password resets, click “Forgot Password” on the login page
- If your account is locked, contact your agency admin, Sandata support cannot access individual user accounts directly
Caregiver mobile app login is separate. Download the Sandata Mobile Connect app (iOS/Android) and log in with caregiver credentials issued by your agency.
What Is Sandata DataPlus?
Sandata Technologies is one of the largest EVV and homecare software providers in the US. DataPlus is their all-in-one platform covering scheduling, billing, payroll, and state compliance reporting for Medicaid-funded home health services.
As of 2026, Sandata operates in 36+ states as the official EVV vendor. Agencies in those states must use Sandata or an interoperable system for Medicaid visit verification under the 21st Century Cures Act.
Sandata DataPlus Key Features
| Feature | Details |
|---|---|
| EVV Compliance | Real-time visit verification via mobile app or telephone IVR |
| Scheduling | Caregiver-client matching, shift management, conflict alerts |
| Billing | Medicaid and private pay claim generation and submission |
| Payroll | Integrated payroll processing based on verified visit data |
| Reporting | State compliance reports, utilization tracking, audit trails |
| Mobile App | iOS and Android, caregiver clock-in/out with GPS capture |
| Telephony EVV | IVR clock-in for caregivers without smartphones |
| Integration | HL7, state Medicaid portals, billing clearinghouses |
Who Uses Sandata DataPlus?
Three types of users log into Sandata DataPlus daily:
- Agency administrators, manage caregiver schedules, client authorizations, billing, and compliance reports
- Billing staff, submit Medicaid claims, track reimbursements, manage remittance
- Caregivers, clock in/out via the mobile app or phone for EVV purposes
Agencies outside Sandata states can still use DataPlus if it integrates with their state’s EVV aggregator. Optional for non-Sandata states, mandatory for agencies in Sandata-contracted states.
States Where Sandata Is the EVV Vendor
Sandata holds state EVV contracts in over 36 states. Major Sandata states include New York, New Jersey, Illinois, Ohio, Michigan, and Georgia. The list changes as state contracts are renewed, check the Sandata website for the current roster.
| Region | Sandata States (examples) |
|---|---|
| Northeast | New York, New Jersey, Connecticut, Massachusetts |
| Midwest | Illinois, Ohio, Michigan, Wisconsin, Indiana |
| South | Georgia, Virginia, Tennessee, Louisiana |
| West | Colorado, Nevada, New Mexico |
How Sandata EVV Works
The EVV process is straightforward. Caregivers clock in when they arrive at a client’s home and clock out when they leave. Two methods:
- Mobile app (Sandata Mobile Connect), GPS captures location on clock-in and clock-out. Preferred method. Requires a smartphone.
- Telephony IVR, Caregiver calls a toll-free number from the client’s landline. Captures the called number as location verification. For caregivers without smartphones.
Visit data transmits to the state Medicaid system in real time. Unverified visits, where clock-in/out doesn’t match the scheduled visit, create exceptions that require agency review before billing.
Common Login and Access Issues
| Problem | Fix |
|---|---|
| Forgot password | Click “Forgot Password” on portal.sandata.com login page |
| Account locked | Contact your agency administrator, only they can access accounts |
| Can’t find login URL | Go to portal.sandata.com directly, bookmark it |
| Mobile app not syncing | Force-close and reopen the app; check internet connection |
| Clock-in not recording location | Enable location permissions for Sandata Mobile Connect in phone settings |
| Can’t submit claims | Check for open EVV exceptions in the system, unresolved exceptions block billing |
Sandata DataPlus vs Competitors
| Platform | Best For | EVV States | Pricing |
|---|---|---|---|
| Sandata DataPlus | Medicaid agencies in Sandata states | 36+ | Per-visit or subscription |
| HHAeXchange | Large agencies, multi-state operations | Multiple | Per-member per-month |
| Therap | I/DD and HCBS waiver programs | Multiple | Per-user per-month |
| ClearCare (WellSky) | Private pay and Medicaid mix | Limited | Per-caregiver per-month |
| AxisCare | Small-to-mid agencies, private pay | Limited | Flat monthly rate |
If your agency is in a Sandata state, you effectively don’t have a choice for EVV, DataPlus is the state-contracted system. The comparison matters more for billing and scheduling software layered on top of EVV compliance.
Frequently Asked Questions
Where do I log in to Sandata DataPlus?
Log in at portal.sandata.com. Use the credentials provided by your agency administrator. Caregivers use the Sandata Mobile Connect app for clock-in/out, not the web portal.
What is Sandata DataPlus used for?
Sandata DataPlus handles Electronic Visit Verification (EVV), scheduling, Medicaid billing, payroll, and state compliance reporting for home health agencies. It’s the designated EVV system in 36+ US states.
Is Sandata required for Medicaid home health?
In states where Sandata is the designated EVV vendor, agencies providing Medicaid-funded personal care and home health services must use Sandata or an interoperable EVV system. The 21st Century Cures Act mandates EVV compliance in all states.
How does Sandata EVV work?
Caregivers clock in and out using the Sandata mobile app (GPS-verified) or telephone IVR (landline-verified). Visit data transmits to the state Medicaid system in real time. Unmatched visits create exceptions that must be resolved before billing.
What states use Sandata for EVV?
Sandata is the EVV vendor in over 36 states including New York, New Jersey, Illinois, Ohio, Michigan, and Georgia. Check the Sandata website for the current full list as contracts are periodically renewed.
How do I contact Sandata support?
Sandata offers support through their client portal at sandata.com. Phone and email support are available to contracted agency clients. State-specific EVV helpdesks are also available in most Sandata states for technical issues.
