Bitget requires identity verification for core services like crypto deposits, trading, and withdrawals. The standard path is Level 1 personal verification: a government-issued ID (ID card, passport, driver’s license, or residence permit) plus facial recognition. Extra proof-of-address checks apply for certain products, like the Bitget Card.
Last updated: August 2026
Key Takeaways
- KYC is mandatory. Since 1 January 2024, Bitget requires identity verification for deposits, P2P, and all trading.
- Level 1 needs a government-issued ID plus a face scan. Level 2 adds proof of address, required for the Bitget Card.
- You get 5 verification attempts per 24 hours. Fail all five and you wait another 24 hours before retrying.
- Most rejections are fixable. Blurry photos, cropped corners, and name mismatches cause more failures than anything else.
- Bitget Wallet is not the exchange. The self-custody wallet needs no KYC. The exchange account does.
Bitget’s Verification Levels
Bitget uses identity checks to control account access, deposits, trading, P2P services, on-chain withdrawals, and risk review. The public flow breaks down into three practical levels: an unverified account, Level 1 personal verification, and extra review or proof-of-address checks for selected products such as the Bitget Card or higher-risk account cases.
Unverified account: This is the account state before identity verification is complete. Bitget says identity verification is required for core services such as crypto deposits and trading. Later rules also require Level 1 verification before withdrawals go through.
Level 1 personal verification: This is the standard KYC path for individual users. It requires selecting the issuing country or region, choosing an accepted ID type, uploading the document photo or photos, and completing facial recognition. According to Bitget’s official KYC verification guide, accepted Level 1 document types include a government-issued ID card, passport, driver’s license, or residence permit, depending on the user’s country.
Additional review or Level 2 checks: Bitget can request extra documents when a product or a risk review calls for them. Bitget’s card eligibility guidance states that applicants must clear KYC Level 1 for proof of identity and KYC Level 2 for proof of address before a Bitget Card application is approved.
| Verification Level | Typical Requirements | What It Affects |
|---|---|---|
| Unverified account | Email, password, and account security setup | Limited account access before identity checks |
| Level 1 personal KYC | Government ID plus facial recognition | Crypto and fiat deposits, trading, P2P services, and on-chain withdrawals where supported |
| Additional review | Extra identity, address, source-of-funds, or risk documents if requested | Higher account review, selected products, and risk checks |
| Level 2 proof of address | Recent proof-of-address document for products that require it | Bitget Card eligibility and product-specific review |
Bitget says KYC review usually takes up to 60 minutes. Per Bitget’s individual verification FAQ, if a review stays pending past that window, users should submit a support ticket with their User ID (UID). Each person can verify only one Bitget account, and individual verification must be completed on the main account, not a sub-account. Sub-accounts inherit permissions from the verified main account automatically.
Comparing account restrictions across platforms helps put Bitget’s process in context. Our Kraken fees guide covers another exchange’s cost structure, and if trading costs matter more than verification steps, the Bitget fees guide breaks down the maker-taker and withdrawal-fee details.
How to Complete Bitget Level 1 Verification
The Level 1 process takes a few minutes to submit. Review usually follows within the hour. A stable internet connection and a device camera are the only technical requirements; no third-party app download is needed. Here’s the sequence Bitget walks users through:
- Log in and open the identity verification prompt from the account or security menu.
- Select the issuing country or region for the ID document.
- Choose the document type: ID card, passport, driver’s license, or residence permit, based on what’s accepted in that country.
- Upload clear photos of the front and back of the document, where applicable, unedited and fully legible.
- Complete facial recognition, usually a short liveness check using the device camera.
- Submit and wait. Most reviews finish in under 60 minutes; if it runs longer, open a support ticket with the account’s User ID.
Mistakes at the photo stage cause most delays. Blurry scans, cropped edges, glare, or any sign of editing trigger a rejection. Each user gets up to five verification attempts within 24 hours before Bitget imposes a 24-hour cooldown, so it pays to check lighting and framing before submitting.
What Bitget KYC Changes
KYC is not a fee discount. It changes what the account can do. Bitget says verified users can access crypto and fiat deposits, use P2P trading services, enable on-chain withdrawals, and add a layer of account security. Withdrawal limits can still shift with VIP level, jurisdiction, product access, coin support, risk review, or policy updates, so the number that actually controls a withdrawal is whatever shows on the logged-in account, not a number quoted elsewhere. Users who skip verification early often find deposits process fine but withdrawals stall until Level 1 clears, since deposit and withdrawal rules aren’t identical.
Bitget KYC Requirements
For most individual users, the standard checklist is a valid government-issued ID plus facial recognition. The accepted document list can vary by country or region, but Bitget’s official KYC guide lists ID cards, passports, driver’s licenses, and residence permits as Level 1 options.
Bitget warns users to submit clear, unedited document photos. The image needs to show the full name and date of birth, and any sign of editing gets the submission rejected. Individual verification allows up to five attempts within 24 hours; after that, Bitget requires a 24-hour wait before trying again.
| Requirement | Bitget Guidance |
|---|---|
| Document type | Government-issued ID card, passport, driver’s license, or residence permit where available |
| Image quality | Clear document photo showing full name and date of birth |
| Document edits | Edited images are not accepted |
| Face check | Facial recognition is required for Level 1 personal verification |
| Account rule | One verified Bitget account per user |
| Attempt limit | Up to five individual verification attempts within 24 hours |
Does Bitget KYC Affect Fees?
No. Bitget’s KYC level does not directly change maker or taker trading fees. Fees are driven by VIP level, BGB spot-fee payment, referral discounts, whether the trade is futures or spot, and any account-specific market-maker arrangement.
KYC can still hit the total cost indirectly. Without completed identity checks, some deposit, withdrawal, P2P, or fiat routes stay locked. Switching to a different route changes the blockchain fee, bank fee, card fee, spread, or withdrawal timing, even though the trading fee schedule itself hasn’t moved.
Why Bitget KYC Gets Rejected
Most rejections come down to photo quality and name mismatches, not eligibility. Bitget lets you retry identity verification up to 5 times in any 24-hour window. Burn all five and you wait a full day before the next attempt, so it pays to get the submission right rather than fast.
Bitget groups the failures into five buckets.
| Rejection reason | What triggers it | Fixable? |
|---|---|---|
| Personal information mismatch | Missing middle name, typo in date of birth, name entered in a different script from the document | Yes |
| Document image quality | Blurry, cropped, low resolution, or black-and-white instead of colour | Yes |
| Invalid or incomplete document | Expired ID, unsupported document type for your region, only one side of a two-sided card, corners cut off | Yes |
| Selfie or facial check | Poor lighting, sunglasses, mask, hair covering the face, or a face the system cannot match to the ID photo | Yes |
| Eligibility and policy | Under 18, applying from a restricted region, or flagged as a politically exposed or sanctioned person | No |
The first four are all self-inflicted and all fixable on the next attempt. Shoot the document flat, in colour, in daylight, with all four corners inside the frame. Type your name exactly as it appears on the ID, middle names included.
The fifth bucket is different. Age, jurisdiction, and sanctions screening are compliance calls, and no amount of resubmitting changes them. Bitget emails an explanation after a failed application, so read that before trying again.
Can You Use Bitget Without KYC?
Not on the exchange. Bitget made verification mandatory for crypto and fiat deposits, P2P trading, and all trading activity from 1 January 2024. An unverified exchange account has no usable tier left.
It arrived in two stages. From 1 September 2023, new users had to clear Level 1 at registration. Existing users got a grace period to the end of that month, after which they could only withdraw, cancel orders, and close positions. No new trades. The January 2024 change closed the remaining gap and pulled deposits and P2P in as well.
This is where a lot of confusion starts. Bitget Wallet, the self-custody wallet, is a separate product and does not require KYC to create or use, because Bitget never holds those funds. The exchange account is custodial, and that is what triggers the compliance obligation. People comparing notes online are often talking about two different products.
Restricted jurisdictions are a separate matter again. Bitget does not serve every country, and an application from a restricted region gets rejected at the eligibility stage no matter how clean the documents are. Check Bitget’s current terms for your country before opening an account, since that list moves. If your region is blocked, look at a different exchange rather than trying to work around it.
Frequently Asked Questions
Does Bitget require KYC?
Yes. Bitget says identity verification is required for core services such as crypto deposits and trading, and Level 1 verification is required for withdrawals.
What does Bitget Level 1 verification require?
Bitget Level 1 verification requires an issuing country or region, an accepted government ID, document photos, and facial recognition.
How long does Bitget KYC take?
Bitget says the review usually takes up to 60 minutes after submission. Some pending or problem cases can take longer and may require a support ticket.
What happens to Bitget withdrawal access after KYC?
Level 1 verification is required for Bitget withdrawals. Account limits can vary by VIP level, jurisdiction, product access, coin support, and risk review.
Can I use Bitget P2P after KYC?
Yes. Bitget lists P2P trading services as one benefit of completing individual verification, subject to local availability and account status.
Does Bitget KYC lower trading fees?
No. Bitget KYC affects account access and limits. Trading fees depend on VIP level, BGB spot-fee payment, referral discounts, product type, and account-specific pricing.
Does the Bitget Card require KYC Level 2?
Yes. Bitget requires KYC Level 1 for proof of identity and KYC Level 2 for proof of address before approving a Bitget Card application.
How many times can you retry Bitget KYC?
Five attempts per 24 hours. If all five fail, Bitget makes you wait another 24 hours before submitting again.
Why did my Bitget verification fail?
Usually image quality or a name mismatch. Blurry or cropped photos, black-and-white scans, expired IDs, and missing middle names cause most rejections. Bitget emails the specific reason after a failed attempt.
Can I use Bitget without verifying my identity?
No. Since 1 January 2024 the exchange requires verification for deposits, trading, and P2P. Bitget Wallet, the separate self-custody wallet, does not require KYC.
